Valentines Mansion provided our BTEC students with the opportunity to sample customer relations first hand. This has been invaluable for their Customer Relations unit in their Level 2 BTEC Diploma in Business qualification. As Valentines Mansion is the case study for their assignment, the visit enabled the students to put their studies into context and experience the ‘real world’ of customer relations. We toured the mansion and engaged in a lively discussion with Nadia Brice, the mansion’s Manager, about the importance of customer relations for any business. The students thoroughly enjoyed the trip, and we have plans to return to the mansion with Year 12 students for a marketing session. This has proved to be a valuable teaching resource right on our doorstep!

Rebecca Brittain

Head of Social Science Faculty

Ilford Ursuline High School